Six controls, one menu
Deposit cap
Sets the maximum amount you can deposit in a chosen period. The cap is enforced on app and on the operator's deposit system. Verify on app.
Session cap
Sets the maximum time you can spend on app in a chosen period. The cap is enforced on app and triggers a logout. Verify on app.
Cool-off
A short pause. The account cannot deposit or join contests during the cool-off period. The wallet remains visible. Verify on app.
Self-exclusion
A long pause. The account is locked for the chosen period. Reversal requires the chosen period to elapse plus a verification flow.
Time-out
An immediate, short pause. The account is logged out and cannot be re-opened for the chosen period. Verify on app.
Account pause
Freezes the wallet. Pending withdrawals settle. New deposits are blocked. Reversal is on app after verification.
When to use each control
Deposit cap and session cap are the everyday controls. Cool-off is for a single bad day. Self-exclusion is for a longer break. Time-out is for an immediate pause. Account pause freezes the wallet without locking the account.
What each control does to your wallet
Deposit cap blocks new deposits above the cap. Session cap logs you out after the limit. Cool-off blocks deposits and contests for the period. Self-exclusion locks the account. Account pause freezes the wallet and blocks deposits.
How to activate
Each control lives under app → Settings → Responsible Play. Activating any control locks the relevant action behind a verification flow. The verification flow requires a confirmation step.
When you need help outside the app
Help contacts
External help contacts are listed on app → Help → Responsible Play. The helpline number lives on app. Verify before you need it. External help is a separate service from the operator's customer care; the operator does not run external help.
What the controls do not cover
The controls cover deposit, session, break, self-exclusion, time-out and account pause. They do not cover credit, debt, family support or financial counselling. External help is a separate service from the operator's customer care.
The controls also do not cover the live feed, the contest list or the leaderboard. The live feed, the contest list and the leaderboard run independently of the controls. Activating a control does not change the live feed.
Why use controls before joining
Controls set the entertainment boundary before any stake. Setting the boundary before the first contest is the most effective way to keep fantasy cricket inside your entertainment budget. Set the boundary, then join.
External help
External help contacts are listed on app → Help → Responsible Play. The helpline number lives on app. Verify before you need it. External help is a separate service from the operator's customer care; the operator does not run external help.
The responsible play reference in detail
myteam11 is built for adults who treat fantasy cricket as entertainment. The controls below are available on every account. Use them before joining, not after losses.
Deposit cap
Sets the maximum amount you can deposit in a chosen period. The cap is enforced on app and on the operator's deposit system. Verify on app.
Session cap
Sets the maximum time you can spend on app in a chosen period. The cap is enforced on app and triggers a logout. Verify on app.
Cool-off
A short pause. The account cannot deposit or join contests during the cool-off period. The wallet remains visible. Verify on app.
Self-exclusion
A long pause. The account is locked for the chosen period. Reversal requires the chosen period to elapse plus a verification flow.
Time-out
An immediate, short pause. The account is logged out and cannot be re-opened for the chosen period. Verify on app.
Account pause
Freezes the wallet. Pending withdrawals settle. New deposits are blocked. Reversal is on app after verification.
When to use each control
Deposit cap and session cap are the everyday controls. Cool-off is for a single bad day. Self-exclusion is for a longer break. Time-out is for an immediate pause. Account pause freezes the wallet without locking the account.
External help
External help contacts are listed on app → Help → Responsible Play. The helpline number lives on app. Verify before you need it.
Responsible play in detail
myteam11 is built for adults who treat fantasy cricket as entertainment. The controls below are available on every account. Use them before joining, not after losses.
Deposit cap
Sets the maximum amount you can deposit in a chosen period. The cap is enforced on app and on the operator's deposit system. Verify on app.
Session cap
Sets the maximum time you can spend on app in a chosen period. The cap is enforced on app and triggers a logout. Verify on app.
Cool-off
A short pause. The account cannot deposit or join contests during the cool-off period. The wallet remains visible. Verify on app.
Self-exclusion
A long pause. The account is locked for the chosen period. Reversal requires the chosen period to elapse plus a verification flow.
Time-out
An immediate, short pause. The account is logged out and cannot be re-opened for the chosen period. Verify on app.
Account pause
Freezes the wallet. Pending withdrawals settle. New deposits are blocked. Reversal is on app after verification.
When to use each control
Deposit cap and session cap are the everyday controls. Cool-off is for a single bad day. Self-exclusion is for a longer break. Time-out is for an immediate pause. Account pause freezes the wallet without locking the account.
External help
External help contacts are listed on app → Help → Responsible Play. The helpline number lives on app. Verify before you need it.
Responsible play in detail
myteam11 is built for adults who treat fantasy cricket as entertainment. The controls below are available on every account.
Six controls
Deposit cap, session cap, cool-off, self-exclusion, time-out and account pause. Activating any control locks the relevant action behind a verification flow.
When to use each control
Deposit cap and session cap are the everyday controls. Cool-off is for a single bad day. Self-exclusion is for a longer break. Time-out is for an immediate pause. Account pause freezes the wallet without locking the account.
External help
External help contacts are listed on app → Help → Responsible Play. The helpline number lives on app.
What to do with this reference
Use this reference to set the controls before your first contest. Walk the control workshop. Set the cap. Lock the controls on app.
Responsible play: session, deposit, cool-off, time-out, self-exclusion, pause
Responsible play is a six-control set. Session cap, deposit cap, cool-off, time-out, self-exclusion and account pause. The controls live under Settings › Responsible Play inside the app. Each control is reversible only after the chosen period.
A session cap holds the line on time spent. A deposit cap holds the line on money in. The two caps are the cheapest controls on the app and the most effective way to keep play inside an entertainment budget. Set both before the first session, not after a loss.
Cool-off is a short pause, typically 24 hours to 7 days. Time-out is a longer pause, typically 1 month to 6 months. Self-exclusion is the longest, typically 6 months to permanent. Account pause freezes the wallet and is reversible only through customer care.
External help contacts are listed on the responsible-play page. The contacts are not affiliated with the operator and are free to call. The helpline number lives inside the app under Help › Responsible Play; confirm before you need it rather than during a difficult session.
How do I set a deposit cap?
Open the app, go to Settings › Responsible Play, set the cap. The cap takes effect immediately.
How do I lift a self-exclusion?
Self-exclusion is reversible only after the chosen period. The reversal runs through customer care, not the app. The reversal is recorded in the responsible-play history.
What if I am in a difficult session right now?
Activate cool-off from the app. Cool-off is a short pause that locks the wallet and the contest list for the chosen period.